1. Introduction

We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Onepesa (“we,” “our,” “us”) collect, use, share, or otherwise process your personal data when you use our website or services.

2. Collection of Your Information

• When you use our services, we may collect the personal data you provide to process orders, register an account, or contact us.
• This can include name, email address, delivery address, phone number, payment information, and other info you volunteer or upload.
• We may also collect info about your browsing behavior, IP address, device type, and referral URLs, for analytics and service enhancement purposes.

3. Use of Your Information

• To process and fulfill your orders; send confirmations and notifications.
• To personalize your experience, improve our services, and provide support.
• To send occasional updates or offers, if you opt in.
• To comply with legal obligations, prevent fraud, and resolve disputes.

4. Cookies

We use cookies (small files stored on your device) to enhance user experience, remember preferences, and gather analytical data. You can control cookies through your browser settings, but disabling them may affect site functionality.

5. Sharing of Personal Data

• We may share your data with trusted third parties, such as delivery partners or payment processors, as needed to complete your orders.
• We will not sell your personal data. Any third-party processing is subject to their own privacy practices.
• We may disclose your data if required by law, to enforce rights, or protect against fraud.

6. Security

We implement appropriate technical, physical, and administrative safeguards to secure your information. However, no system is completely secure, and we encourage you to take personal precautions as well.

7. Your Rights

• You may access, update, or correct your personal information by contacting us at the email above.
• You can opt out of receiving marketing communications at any time.
• If you wish to withdraw consent for processing, please contact us—subject to legal constraints.

8. Changes to This Policy

We may update this policy periodically. We’ll notify you of major changes by posting an updated date on this page or sending a notice to your email (if applicable).

9. Contact Us

For any privacy‑related questions, please contact us at: info.onepesa@gmail.com.