Terms and Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the Onepesa website and its services. By using our platform, you agree to comply with and be bound by these Terms. If you do not agree, please do not use our services.

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By using the platform, you represent that you meet this requirement.

3. Account Registration

You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account. Onepesa reserves the right to refuse service, terminate accounts, or remove/edit content at our discretion.

4. Orders and Payments

• All orders placed through our platform are subject to acceptance and availability.
• We reserve the right to refuse or cancel any order for any reason, including pricing errors, stock availability, or fraudulent activity.
• Payment must be made using the approved methods listed on our platform. All prices are in INR and include applicable taxes unless stated otherwise.

5. Shipping and Delivery

• Delivery times are estimates and may vary depending on location, availability, and logistics providers.
• Onepesa is not responsible for delays caused by natural disasters, courier issues, or circumstances beyond our control.

6. Returns and Refunds

• Please review our Return & Refund Policy for information on eligibility, timeframes, and procedures.
• Refunds, when applicable, will be processed through the original payment method within the specified timeframe.

7. User Responsibilities

• Provide accurate, current, and complete information at all times.
• Do not misuse or exploit our services for illegal purposes.
• Do not attempt to interfere with the functioning of the platform or its security features.

8. Intellectual Property

All content on this platform including logos, text, graphics, and images is the property of Onepesa or its licensors. You may not reproduce, modify, or distribute any material without prior written consent.

9. Limitation of Liability

To the fullest extent permitted by law, Onepesa shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of or inability to use our services.

10. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Your continued use of the site after changes constitutes your acceptance of the new Terms.

11. Governing Law

These Terms are governed by the laws of India. Any disputes arising out of or related to these Terms will be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal, India.

12. Contact Us

For any questions regarding these Terms, please email us at: info.onepesa@gmail.com